- Challenge: Streamlining access to critical information within extensive insurance documents.
- Solution: Developed an AI-powered chatbot using Snowpark Container Services and Snowflake Cortex Functions, enabling efficient querying and data retrieval.
- Impact: Optimized workflows, reduced manual search time, and improved operational efficiency and customer service.
- Impact: The AI-powered chatbot achieved a very high accuracy, thereby considerably reducing manual search time. This led to an improvement in customer service response times and a reduction in operational costs.
June 03, 2024